Apr 2013 - Mar 2014
Director of Tennis Operations Cathedral Oaks Athletic Club
Director of Tennis Operations u2022tRecruited to design and implement all tennis operations for underperforming club. u2022tIntegral in design of new tennis facilities, including the design and development of four Har-Tru clay courts as well as a four-court permanent 10 and Under facility to create high performance junior development center in Santa Barbara. u2022tDeveloped strategic plan to increase club revenue through teamwork, and training profit minded staff while maintaining member satisfaction, member retention, and new member growth u2022tCreated standard operational procedures and brand standards for Tennis department, a first in the club 40 yr history u2022tImplemented quality hiring practices by hiring professional certified staff and implemented continuing education training systems u2022tOversee all product selection for pro shop retail including soft good, COAC brand merchandising, racquets and stringing u2022tResponsible for tennis pro shop, design and implementation of sales u2022tHeld tennis staff