About the Role
The Padel Collective seeks a full-time Director of Padel (DOP) to join the team on-site in Austin, TX. The DOP will interact with Assistant Director of Padel, General Manager and Founding Team and should possess an early-stage growth mindset. The DOP will report to the General Manager (GM) and be responsible for overseeing all aspects of padel operations, including teaching classes, developing programming schedules, and managing day-to-day court activities. This is a rare leadership opportunity to shape the culture, quality, and future of padel in the U.S.
Purpose: To bring padel to life at The Padel Collective.
Objectives:
1. To grow revenue, build a community and deliver high-performing on-brand operations
2. Ensure all padel programming reflects The Padel Collective’s hospitality philosophy and brand standards
3. Contribute to building scalable playbooks and systems for future club expansion
Outcomes:
1. Guests leave happy, come back, and bring others with them
2. TPC makes more revenue that funds the company's growth and continued brand development
3. You develop professionally and find long-term growth within the company
About Us
The Padel Collective is a Padel Lifestyle Oasis, a brand-led padel space opening in Q2 2026, featuring five indoor, climate-controlled padel courts, a café with a curated menu, a lounge area, coworking space, changing rooms, an outdoor deck, and a wooden sauna with barrel plunges.
The Padel Collective is a scalable padel hospitality brand with the ambition to open multiple spaces across the U.S. We believe that the future of padel isn’t merely selling court time - it's creating simple, pleasant, transformative, and meaningful experiences on and off the court.
Our Culture
We’re a brand-led hospitality concept cultivating a team that consists of Experience Curators and Hosts. We are a team of ambitious high achievers striving for excellence in delivering an exceptional padel experience to our Guests. We are obsessed with improving and growing the brand and continuously learning from one another. We treat everyone with respect, hold ourselves accountable, and provide constructive feedback to elevate both the team and the Guest experience.
Responsibilities
Teaching & Programming
· Oversee all padel operations and work closely with the GM to ensure smooth club management
· Teach private and group lessons, lead clinics, and ensure top-tier instructional quality (28 hours a week MAX)
· Develop and manage padel programming including clinics, leagues, private lessons, seasonal camps, and special events, optimizing court utilization and revenue
· Organize and run tournaments, exhibitions, and social events
· Supervise, provide feedback and mentor Assistant Director of Padel
Operations & Administration
· Oversee court reservation systems, program registrations, and related financial tracking
· Support front desk operations and assist with Guest communications when needed
· Assist with club communications including social media posts, emails, and newsletters
· Manage pro shop operations and inventory with the GM
· Contribute to invoicing, payment tracking, and follow-up on outstanding balances
· Collaborate with the Team on programming calendars, closures, and special announcements
· Enforce club policies and procedures and support team development
· Track KPIs and report monthly performance metrics to the GM
· Act as Manager on Duty in the absence of the GM
Space Oversight & Guest Experience
· Maintain playing areas, ensure courts and equipment are in excellent condition
· Foster a welcoming community identifying and building relationship with regular Guests
· Promote visibility and engagement with Guests during peak hours and build strong rapport with Guests
· Ensure on-brand demeanor and our hospitality standards when interacting with Team and Guests
· Gather Guest feedback and always improve the collective experience
· Take ownership of club cleanliness, functionality, and appearance
Performance Metrics
At an early stage we expect the Director of Padel to grow the Active Programming Participants (APP) base through tournaments, clinics, private lessons and events. You’re the main Experience Curator and ensuring high retention rates and Guest Satisfaction Index (GSI) are key performance metrics to balance off the financial expectations.
We are a team of high achievers and believe that results should be measurable. We suggest the four following metrics for the DOP:
1. APP - Total players attending clinics, private lessons and leagues.
2. Programming Fill Rate — Average occupancy across all clinics and tournaments.
3. Retention — Share of players active in Month N who make any booking in Month N+1.
4. GSI — Average star rating from private (QR code) and public reviews, covering padel experience, programming, and coaching.
What You Bring
· Bachelor’s Degree preferred; High School diploma or GED required
· Minimum 5 years of racquet sports teaching/coaching experience
· Padel Certification (PCR or equivalent) required
· WPR rating of 10.0 + or college tennis level playing experience required
· USTA Safe Play certification required
· Valid First Aid, CPR, and AED certification preferred
· Proven ability to lead programs and coach players with high standards
· Proficiency in padel rules and instruction.
Who You Are
· Drive: Goal-oriented and resilient under pressure. You don’t need to be managed – you manage and self-organize. Always pushing toward better, even when things are running smoothly.
· Problem Solver: You think critically and move quickly. When something goes sideways, you resolve it – independently and calmly. You are adaptable.
· Exceptional Communicator: Warm and clear whether you're with a guest, a team member, or ownership. You keep everyone in sync. English fluency required; Spanish is a genuine plus.
· Love for Hospitality: You remember names, anticipate needs, and believe in making every guest feel truly at home
· Genuine Warmth: Welcoming, positive, and encouraging
· Passion for the Sport: You love what you do and it shows. You're invested in the growth of the game and in the people playing it — not because it's the job, but because that's who you are.
Compensation and Perks
Total compensation ranges between $90,000 – $130,000 and consists of:
1. Base Salary
2. Teaching Contributions: Share of all lessons, clinics, tournament profits
3. KPI Bonus
4. Lifestyle Perk: Full club membership, unlimited sauna & barrel plunge access, complimentary sign-on branded gear package.
